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Everything Agents Need to Know About 10DLC & TCPA Compliance in 2026

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T he insurance industry changes fast, and compliance remains a top concern for agents. Two rules, 10DLC and TCPA, control how agents can send messages to prospects. Ignoring them can lead to fines and blocked campaigns. Understanding these rules is essential. For many agents, following them while running sales campaigns can feel tricky. However, tools like Insurance CRM can help agents manage compliance while still reaching leads effectively. This blog will explain 10DLC and TCPA compliance, why they matter, and how agents can follow the rules in 2026. We will also share examples and tips, including using AI platforms like Solisa AI to handle compliance without slowing down sales. What is 10DLC? 10DLC stands for 10-digit long code. It is a type of number for business text messages in the U.S. Before 10DLC, agents often used shared short codes or personal numbers for bulk messages. This caused spam complaints, poor delivery, and legal problems. 10DLC lets carriers verify businesses, tr...